Privacy policy

The full policy is being updated. For any questions in the meantime, contact us at info@kyvera.io.

Kyvera Assistant (website chat)

The Kyvera Assistant answers questions about real-world asset tokenization. This section explains what happens to what you share with it.

What the assistant receives

Your messages, and the details you choose to give about yourself or an asset. Please do not share documents, identity numbers or other sensitive information in the chat.

How your messages are answered

To write each reply, your conversation is sent to Anthropic, the company that provides the AI model behind the assistant. To show live market figures and exchange rates, the assistant may look up public data from DefiLlama, RWA.xyz and ExchangeRate-API; your messages are not sent to them.

If you ask us to contact you

When you send your details with the contact card, we store your name, email, phone number (if given) and the conversation. We use them only to reply to your enquiry and to discuss Kyvera's services with you.

If you let us keep the conversation

Only if you choose "Yes, that's fine" or tick the box on the contact card, we keep the conversation to see which questions people ask and to improve the assistant's answers and knowledge. You can use the chat without agreeing to this.

Where it is stored and for how long

Conversations and contact details are stored with Supabase, our database provider, and the website runs on Netlify. We keep them for up to 12 months, then delete them, unless you become a client.

Your choices

You can ask to see or delete what we hold about you, or withdraw your agreement at any time, by emailing info@kyvera.io.